What do I do if I get the message: "Server not responding www.imagaro.com"?
Graphic Tracer is not able to communicate with the server. This indicates that you do not have an Internet connection or have a firewall or antivirus software preventing Graphic Tracer from communicating with our server at www.imagaro.com. Please check your Internet connection, firewalls and antivirus software and if necesary make an exception for Graphic Tracer.
I get the message "Could not load the installed fonts database." What should I do?
This can happen if the database file has become corrupted. Restart the program with the Control key pressed until the first dialog box appears. The program will now re-generate the database file.
I get: "License has expired. Code -4"
Either the date for your software license has expired or Graphic Tracer cannot communicate with the server. Login to your account at www.graphicpowers.com and check that your license still is valid. You might also have a firewall or antivirus software preventing Graphic Tracer from communicating with our server at www.imagaro.com. Please check your firewalls and antivirus software and if necesary make an exception for Graphic Tracer.